Click the tabs below to view our policies
Terms and Conditions
1) Risk of damage to, or loss of, any goods will be passed to you, the hirer, from the time the goods are delivered. Please ensure safe keeping of all our equipment from the time within this time.
2) Any damage incurred to the equipment during the hire period will be the responsibility of the hirer.
3) The cost of any repair to the hire equipment due to damage will be charged to the hirer at cost price.
4) The replacement of any damaged or lost microphones will be charged at £45 per item.
5) The hirer will take every step possible to ensure that no drinks or other liquids are placed near the equipment.
6) The hirer will be responsible for the karaoke track books, any lost or damaged books will be charged for at £10 per book.
7) Any children using the equipment under the age of 16 should be supervised.
8) The supplier is responsible for public liability insurance to the value of £10.000,000. ( ten million pounds )
9) An emergency / out of hours number will be left by the supplier to be used if you have a problem with the equipment. It is the responsibility of the hirer to call the supplier directly if there is any problem or malfunction with the equipment. It is the responsibility of the hirer to ensure that a contact number is left by the supplier. HireKaraoke.co.uk Ltd cannot be held responsible for any loss of service if this procedure is not followed. Our emergency number is also on our answerphone message (0345 463 5659)
10) HireKaraoke.co.uk Ltd cannot be held responsible for any problems occurring from the equipment being moved or disconnected by the hirer.
11) The supplier will instruct the hirer upon the use of the equipment. It is the responsibility of the hirer to ask any questions or ask for a repeat demo.
12) HireKaraoke.co.uk Ltd cannot be held responsible for any damaged caused to the hirers property by extras hired such as smoke machines, bubble machines or pyrotechnics.
13) In the event of a supplier not arriving at the stated time, the hirer should call 07472 816856. The company cannot guarantee any response to messages left on any other number or by email during out of office hours.
14) If you make a booking via our website, the client is responsible for being available to take delivery of the package on the day agreed and for the collection of the package by the courier at the agreed time. Failure to comply to the collection arrangements will incur a charge of £75 per day.
15) We, the supplier, take no responsibility for missed deliveries, if you are not available to take delivery on the day agreed you should contact us immediately.
16) Our online bookable packages are strictly full fee upon booking.
Cancellations
1) If a deposit is paid this is classed as non returnable and is a booking fee to cover the costs involved in processing the booking and all administration involved. In certain cases, when an event is postponed to a later date, the company may, at its own discretion, transfer the deposit to the future booking.
2) If a booking is cancelled more than 28 days from the event, no further payment will be requested.
3) If a booking is cancelled between 28 and 15 days from the event, 50% of the full fee will become payable.
4) Full remaining balance will be payable on all bookings cancelled within 14 days of the event.
5) If your booking is for one of our online bookable packages and is cancelled more than 30 days prior to the event you will be entitled to a 50% refund. If you cancel within 30 days of the event, then no refund will be due.
Delivery
1) If you make an enquiry via our contact form – We will contact you shortly afterwards by email or by phone to confirm delivery and pickup times.
2) If you place an order via our website the delivery day will be shown on your order, please make sure you are happy with the delivery/collection days before placing an order.
3) If you place an order via our website, delivery and collection will be made by courier, our standard delivery day is Thursday (unless otherwise specified) and our standard collection day is Monday (unless Monday is a bank holiday then collection will take place on Tuesday).
4) Please make sure you are available to take delivery on the agreed day as we, the supplier, take no responsibility for missed deliveries.
5) Please make sure you are available for collection on the day agreed, failure to comply may result in a £75 non collection charge and you being liable to make arrangements to get the equipment back to us.
Refunds
If due to unforeseen circumstances your booking is cancelled by us at no fault of your own, or if our supplier or employee breaches the contract we will refund any fees already paid.
Privacy and Cookies
HireKaraoke.co.uk Ltd is a karaoke and party equipment provider based in the UK.
Our website address is: https://www.hirekaraoke.co.uk/
We do not actively collect personal data for marketing purposes unless an explicit opt-in is provided or we have a legitimate reason to contact you. The only data we store is covered by the key lawful basis for data processing set out by ICO in the General Data Protection Regulation (GDPR).
Our website uses cookies to help us to monitor traffic through our website. We use Google Analytics. All data is anonymous and no personal data is collected.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact form submissions to this website are collected and processed by us. By completing the contact form you are giving us permission to contact you under the lawful basis defined as ‘legitimate business interest’. Your personal data is not used for marketing purposes unless you become an active customer, in which case we may contact you under the legitimate business interest claus or in relation to your contract. The details of your enquiry will be kept until the query has been resolved and then retained for statistical purposes. Your data will only be used by the company for the purpose of answering your query unless you have opted in to receive marketing communications.
Akismet is currently disabled on this website.
We collect information about visitors who comment on websites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the website, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Google Analytics Cookies on this website use the following names:
_utma
_utmb
_utmc
_utmz
The cookies named __utma through __utmz come from websites that use Google Analytics, which primarily uses it to track visits.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to track you as you navigate our website;
(2) to analyse the use of our website;
__utmz stores where a visitor came from (search engine, search keyword, link)
__utma stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit (presumably partly for double checking of this information).
__utmb and __utmc are used to check approximately how long you stay on a site: when a visit starts, and approximately ends (c expires quickly). If you look at cookie state changes (e.g. using firecookie), you will see these change regularly.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
On your first visit to our website, a privacy notice will appear at the bottom of the window. Click on learn more. You will be given the option to turn off/on marketing related cookies.
Most browsers allow you to refuse to accept cookies.
In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector;
In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
In Safari you can block cookies by selecting Private browsing.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.
You can also delete cookies already stored on your computer:
In Internet Explorer, you must manually delete cookie files;
In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
In Safari you can delete cookies by selecting preferences, then privacy, then details and then remove all.
Obviously, doing this may have a negative impact on the usability of many websites.
Who we share your data with
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service. Any messages sent to us via a contact form on this website are sent by email directly to us for processing. We do not use an external monitoring system at this time.
If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO (Data Protection Officer), please use the contact details on the contact us page.
From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use this website and services. If you do not accept such changes then you should stop using this website and services, and contact us if you would like any information removed.
Company Details
Please feel free to contact us using the following details if you have any questions or queries.
We are on hand 24/7 to answer your call and help you.
Call:0345 463 5651
Monday-Friday: 9:00am – 5:00pm
Saturday: 9:00am – 5:00pm
Sunday: Closed
Email: info@hirekaraoke.co.uk
Reg Office:
20-22 Wenlock Road, London, England, N1 7GU
Emergency Number: 07472 816856
Call (Free phone):
0345 463 5651
0800 030 5145
Monday-Friday: 9:00am – 5:00pm
Saturday: 9:00am – 5:00pm
Sunday: Closed
Email: info@hirekaraoke.co.uk
